Privacy Policy

Effective Date: September 18, 2026

DC TapConnect (“DC TapConnect,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how DC TapConnect collects, uses, shares, stores, and protects information when you visit DCTapConnect.com, use our websites, software, AI-powered services, NFC products, customer acquisition platform, or interact with businesses using DC TapConnect.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with DC TapConnect, we may collect the following categories of information.

A. Information You Provide

You may voluntarily provide information such as:

  • Name
  • Business name
  • Email address
  • Phone number
  • Business address
  • Job title or business role
  • Account login information
  • Information submitted through contact forms
  • Information provided when requesting a demo or sales appointment
  • Information provided when purchasing products or services
  • Communications you send to us
  • Other information you choose to provide

B. Information Collected Through DC TapConnect

When a customer or prospect interacts with a DC TapConnect-enabled NFC product, landing page, profile, chatbot, or other customer acquisition feature, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Business or customer preferences
  • Lead interaction information
  • Appointment or meeting requests
  • Responses to forms or chatbot interactions
  • Date and time of interactions
  • Information about the business or location associated with the interaction

The specific information collected may vary depending on how the individual interacts with a particular DC TapConnect-enabled business.

C. Automatically Collected Information

When you visit our website or use our services, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Date and time of visits
  • General usage information
  • Website and platform interaction data

We may use cookies and similar technologies to support website functionality, analytics, security, and service improvement.

2. How We Use Information

We may use personal information for legitimate business purposes, including to:

  • Provide and operate DC TapConnect services
  • Create and manage customer accounts
  • Process transactions and subscriptions
  • Provide customer support
  • Respond to inquiries and requests
  • Capture and manage business leads
  • Facilitate appointment and meeting requests
  • Provide AI-powered customer interaction features
  • Improve our AI assistant and platform functionality
  • Provide analytics and reporting
  • Monitor and improve website performance
  • Detect fraud, abuse, security incidents, or unauthorized activity
  • Communicate with customers and users about our services
  • Send service-related communications
  • Send marketing communications where permitted by law
  • Develop and improve our products and services
  • Comply with legal and regulatory obligations

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing additional notice where required by applicable law.

3. AI-Powered Features

DC TapConnect may provide AI-powered features, including AI assistants, chatbot functionality, lead qualification, customer communication assistance, and automated follow-up tools.

Information submitted through these features may be processed to provide the requested service.

Depending on the configuration of a particular DC TapConnect service, information may be processed by third-party technology or infrastructure providers that support our platform.

We do not intend to use personal information submitted through DC TapConnect solely to identify or profile individuals beyond the purposes necessary to provide and improve the services, unless otherwise disclosed or permitted by applicable law.

Businesses using DC TapConnect are responsible for configuring their customer communications and data collection practices in accordance with applicable laws.

4. Information Shared With Businesses

DC TapConnect provides technology that helps businesses capture and manage customer leads.

If you interact with a business using DC TapConnect, information you voluntarily submit may be made available to that business so that the business can respond to your request, provide services, schedule an appointment, communicate with you, or otherwise manage the customer relationship.

For example, if you submit your name and phone number through a DC TapConnect-enabled customer acquisition form, the business associated with that interaction may receive that information.

That business may have its own privacy policy governing its use of your information.

5. Service Providers and Third Parties

We may use trusted third-party service providers to help operate our business and provide DC TapConnect services.

These providers may support functions such as:

  • Website hosting
  • Cloud infrastructure
  • Data storage
  • Payment processing
  • Email delivery
  • Customer support
  • Analytics
  • Security
  • AI and machine-learning services
  • Appointment scheduling
  • Software integrations

These providers may have access to personal information only as reasonably necessary to perform services for us and subject to applicable contractual or legal requirements.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, users, property, or the security of our services.

6. Sale or Sharing of Personal Information

DC TapConnect does not intend to sell personal information for monetary consideration.

We may use service providers and technology partners to operate our business and provide services.

Where applicable privacy laws define certain activities as “selling” or “sharing” personal information, we will provide legally required disclosures and choices.

If you have rights under applicable privacy laws to opt out of certain uses or disclosures of your personal information, you may contact us using the information provided below.

7. Cookies and Tracking Technologies

DC TapConnect may use cookies, pixels, analytics tools, and similar technologies to:

  • Keep our website functioning
  • Remember preferences
  • Understand website usage
  • Measure marketing performance
  • Improve our services
  • Detect security issues
  • Analyze traffic and user interactions

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect the functionality of portions of our website or services.

8. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our services
  • Maintain business and transaction records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, accounting, or regulatory requirements
  • Prevent fraud and security threats

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Depending on the nature of the information and our systems, security measures may include access controls, authentication, encryption in transit, monitoring, and other safeguards.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your information.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect
  • The right to request access to personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to opt out of certain sales or sharing of personal information
  • The right to limit certain uses of sensitive personal information where applicable
  • The right to withdraw consent where processing is based on consent
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

These rights are subject to applicable legal exceptions and limitations.

To submit a privacy request, please contact us using the information below.

We may need to verify your identity before processing certain requests.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended.

These may include rights to know, delete, correct, opt out of certain sales or sharing, limit certain uses of sensitive personal information, and receive equal treatment when exercising applicable privacy rights.

California consumers may submit privacy requests by contacting:

Email: info@dctapconnect.com

Website: https://DCTapConnect.com

We will process applicable requests in accordance with California law.

For additional information regarding California privacy rights, consumers may also consult the California Attorney General’s privacy resources. (California Attorney General⁠)

12. Communications and Marketing

We may send you service-related communications, including account notifications, transaction confirmations, security notices, and information necessary to provide our services.

Where permitted by law, we may also send marketing communications about DC TapConnect products, services, promotions, or events.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication.

Even if you opt out of marketing communications, we may continue to send communications necessary to provide or administer our services.

13. SMS and Text Messaging

If you voluntarily provide your telephone number and separately consent to receive text messages, DC TapConnect or a business using DC TapConnect may send you text messages related to the services, appointments, customer requests, or other communications for which you have provided consent.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of applicable marketing text messages by following the instructions provided in the messages, such as replying STOP.

You may also contact us regarding SMS preferences using the contact information below.

Businesses using DC TapConnect are responsible for obtaining any legally required consent before sending marketing or other regulated communications through the platform.

14. Children’s Privacy

DC TapConnect is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us, please contact us.

15. Third-Party Websites and Services

Our website or services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Business Customer Responsibility

DC TapConnect provides technology and infrastructure to businesses.

Businesses using DC TapConnect are responsible for determining what information they collect from their customers and for complying with applicable privacy, marketing, consumer protection, SMS, email, and data protection laws.

Where a business uses DC TapConnect to collect or process information on behalf of its customers, the business may be responsible for providing appropriate privacy notices and obtaining required permissions or consents.

17. International Users

DC TapConnect is operated from the United States.

If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in those countries may differ from those in your country.

Where required by applicable law, we will provide appropriate safeguards for international transfers of personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we may update the “Effective Date” at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

Your continued use of our services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to applicable law.