FAQs

DC TapConnect is an AI Customer Acquisition Platform for Local Businesses.

It helps businesses turn real-world customer interactions into trackable sales opportunities. Businesses can capture leads, engage prospects, use AI-powered follow-up, and make it easier to book more meetings and convert prospects into customers.

Tap → Capture → AI Follow-Up → Conversion

No. NFC is only one way customers can interact with the platform. DC TapConnect is designed to be much more than a digital business card.

Our goal is to provide the AI infrastructure that connects offline customer interactions with online revenue.

The basic process is simple:

1. TAP
A customer taps an NFC-enabled device.

2. CAPTURE
The customer is connected to the business’s digital experience and can provide information or interact with the business.

3. AI FOLLOW-UP
The platform can help engage and follow up with prospects.

4. CONVERT
Businesses can move qualified prospects toward appointments, meetings, purchases, or other desired actions.

DC TapConnect is designed for local businesses across many industries, including:

- Restaurants
- Beauty salons
- Nail salons
- Spas
- Gyms and fitness businesses
- Auto dealerships
- Auto repair and service businesses
- Real estate
- Insurance
- Professional services
- Home services
- Retail businesses
- And other local businesses that need more leads and customers

No. DC TapConnect is designed for local business owners and their teams. The goal is to make the system simple to set up and easy to use without requiring technical knowledge.

Depending on the business and use case, DC TapConnect can work with NFC products such as:

- NFC business cards
- NFC stands
- NFC cards
- NFC table displays
- NFC bracelets
- NFC phone stickers
The hardware is designed to make customer interaction quick and easy.

No app download should be required for the basic NFC experience.

Customers can simply tap an NFC-enabled device with a compatible smartphone and be directed to the appropriate digital experience.

The core DC TapConnect NFC experience does not require QR codes.

The purpose of NFC is to make the customer interaction as simple as possible:

Tap → Connect

The AI assistant is designed to help businesses engage with potential customers and guide them toward the next step.

Depending on the business, that may include:

- Answering common questions
- Presenting service or product options
- Collecting lead information
- Helping qualify prospects
- Guiding customers toward booking
- Supporting follow-up conversations
- Helping businesses convert more opportunities

Yes. The platform can use a universal AI framework while allowing the customer experience to be customized for different industries.

For example, a restaurant may focus on menus, reservations, and promotions, while a beauty salon may focus on services, appointments, and customer inquiries.

Yes. The customer-facing experience can be customized around your business, services, offers, contact information, and customer journey.

Yes. Meeting booking is part of the customer acquisition experience and can help turn interested prospects into scheduled appointments or meetings.

Our current basic offer is:

Hardware: FREE

Software: $59/month

Because the hardware is provided at no upfront cost, the software subscription is billed on a quarterly basis: $177 every 3 months.

Additional pricing may apply for businesses with larger teams or additional requirements.

Our current offer is designed to keep the barrier to getting started low by providing the hardware at no upfront cost.

Instead of requiring customers to purchase expensive hardware before getting started, businesses can begin using the platform with the monthly software subscription.

We want businesses to focus on the value of the platform rather than the cost of getting started.

Providing the hardware at no upfront cost makes it easier for local businesses to put DC TapConnect into real-world use.

DC TapConnect is designed to be simple and flexible.

Please review the current subscription terms presented at signup for the specific billing and cancellation conditions that apply to your account.

Yes. DC TapConnect can support businesses with multiple locations. Pricing and setup can be customized based on the number of locations and business requirements.

Yes. DC TapConnect can be used by businesses with multiple employees. Your team can use the platform and NFC-enabled products to help capture and manage customer opportunities.

The customer enters the business’s digital customer journey.

Depending on the setup, the business can collect lead information, engage the prospect, provide relevant information, and move the prospect toward a desired action such as booking a meeting or becoming a customer.

DC TapConnect is primarily a customer acquisition platform.

It focuses on capturing opportunities from real-world interactions and helping businesses move those opportunities toward conversion.

CRM-related capabilities can be part of the broader platform experience as it develops.

Traditional digital business cards primarily help people share contact information.

DC TapConnect is designed around a different goal:

Customer acquisition.

Instead of simply asking:

“How do I share my information?”

DC TapConnect focuses on:

“How do I capture the opportunity, follow up, and convert it into business?”

DC TapConnect is built for businesses that have real-world customer interactions and want to turn more of those interactions into measurable sales opportunities.

If your business meets customers in person, DC TapConnect can help connect those offline interactions to your online customer acquisition process.

Getting started is simple.

Step 1: Choose your DC TapConnect plan.
Step 2: Set up your business profile.
Step 3: Receive your NFC hardware.
Step 4: Place it where customers interact with your business.
Step 5: Start capturing customer opportunities.

Tap → Capture → AI Follow-Up → Book More Meetings → Convert